Last updated: 25 July 2026
[ BEFORE PUBLISHING: replace [LEGAL / TRADING NAME] in the “Who we are” section at the foot of this document, to match the seller name Paddle
shows buyers at checkout. Confirm the 30-day window in “Our guarantee” is the period you want. Delete this bracketed note once done. ]
We want you to be happy with Bones. If it is not right for you, you can have your money back. No forms, no hoops, no explanation required.
OUR GUARANTEE
If you are not satisfied with Bones, we will refund you in full within 30 days of your purchase. This covers every plan — monthly, annual and
lifetime — and it is no questions asked. You do not have to tell us why.
The 30 days run from the date of the purchase or renewal you want refunded.
You also get a 7-day free trial before you pay anything, with no card and no sign-up, so you can be sure Bones fits your store before you buy.
HOW TO REQUEST A REFUND
There are two ways, whichever is easier for you:
- Email us at bones@storemastery.com. Tell us the full name and the email address you used for the purchase, so we can find your order. That is
all we need. - Use the links in your Paddle purchase receipt. When you bought Bones, Paddle — our payment provider — emailed you a receipt. That email
contains links to manage your order, including requesting a refund and cancelling a subscription.
Either route reaches the same place. If you are not sure which purchase to reference, just forward us the Paddle receipt and we will sort it out.
WHAT HAPPENS NEXT
Refunds are processed by Paddle (paddle.com), our merchant of record, back to the payment method you used. Paddle typically returns the money within
a few business days, though the exact timing depends on your bank or card provider.
Please note: a refund ends the licence it paid for. Once a purchase is refunded, the licence key stops working and Bones no longer runs. This is
automatic — you do not need to do anything, and there is nothing to uninstall from your store, because Bones never installs anything there.
Anything you already composed and saved into your Shopify posts stays exactly as it is; it is ordinary content in your own store and a refund
does not touch it.
CANCELLING A SUBSCRIPTION
A refund and a cancellation are different things.
- A refund gives your money back and ends the licence now (see above).
- A cancellation stops future renewals but leaves the current period alone. If you cancel a monthly or annual plan, you are not charged
again, and your licence keeps working until the end of the period you have already paid for. After that it stops.
You can cancel at any time using the link in your Paddle receipt, or by emailing bones@storemastery.com. The lifetime plan is a one-time purchase
and has nothing to cancel.
CHARGEBACKS
If you want your money back, please just ask — a refund is faster for you than a chargeback and there is no reason to raise one. Opening a chargeback
with your bank also ends the licence, the same as a refund does.
WHO WE ARE
Bones — Blog Composer is owned and operated by Daniel Barrett T/A Storemastery.
Questions about a purchase, refund or cancellation:bones@storemastery.com